What’s your return policy?
Stock items may be returned in their original condition within 30 days, minus a restock fee. Custom made items are paid for in advance of the work and are not returnable.
Is delivery or shipping available?
Depending on the item ordered, we can arrange for delivery or drop shipment. Please call for details.
What lengths of flooring do you manufacture?
We can manufacture flooring in widths up to 9" and lengths of 8' to 16'. However, these dimensions vary based upon the species of wood you choose and the availability of raw materials at the time of your order.
Can you do small runs?
At Sterling Millworks, we aim to please. Short or long runs, no job is too small.
Do you offer unpainted finger joint moldings?
Finger joint products are made from the lowest grade lumber with scraps as short as 3 inches long glued together. Over time, these short and mix-graded pieces move at uneven rates, causing the glue joints to show through the paint job. Instead, we recommend and mill solid Yellow Poplar moldings for painted fine molding applications. It is economical, it machines well, and it takes paint extremely well. We have a huge selection of profiles, and we can grind any custom profile you may wish.
How can I get an estimate for my project?
Please consider a visit our shop, or you can send a list of the items needed, and we will be more than happy to price them for you. We own our facility and keep our overhead low so you may be surprised at our pricing. You can fax your list to 301-579-9699, or use our Contact Form.
What forms of payment do you accept?
We gladly accept cash, VISA, MasterCard, and Discover.